To help you find the answer to your question as quickly as possible, we have organized our "Frequently Asked Questions" section by topic.
The market for personal loans in Switzerland is extensive and can often be confusing.
It is a challenge to filter out the reputable providers from the multitude and find the best conditions with minimum effort.
This is exactly where we come in. At Best Finance, we analyse your personal needs and find the optimal solution that offers you long-term satisfaction.
Our service is guaranteed to be free and non-binding.
To obtain a loan, the following basic requirements must be met:
- You are at least 20 and no more than 68 years old
- You have a permanent residence in Switzerland or the Principality of Liechtenstein.
- You have Swiss citizenship and are a
- B residence permit or a C permanent residence permit.
- You are employed on a permanent, non-terminated contract and have a regular income
- Your income is at least CHF 3000
A viability check is carried out in accordance with the Small Loans Act.
You have no outstanding debt enforcement proceedings, no certificates of loss and no negative entries in the Central Credit Information Centre (ZEK).
For further information, please visit the "Credit conditions" section on our website.
Once your loan application has been approved, we will send you our loan offer by post. As soon as you have signed the offer and returned it to us, the agreed amount will be credited to your account after expiry of the statutory period of grace. Cancellation period of 14 days paid out. You can either collect the amount in cash from one of our partner branches or we can transfer it directly to your bank account.
The amount of financing you can obtain is customised to your personal circumstances and varies from person to person. To apply for a loan, simply enter your desired loan amount. We will then provide you with a customised offer. previous or existing contracts.
The exact interest rate for your loan will be determined after your application has been processed and is based on your personal circumstances and any previous or existing contracts.
A full credit check is usually required for an accurate assessment. However, to give you an idea of the possible costs, we always show a range in the interest calculation that includes the lowest and highest possible interest rate.
Your individual situation has a decisive influence on the credit decision and the final conditions. It can happen that a loan application is rejected by a provider with a standardised interest rate, while another provider approves the loan, but possibly at higher interest costs.
The total cost of your loan is made up of the loan amount and the interest rate. Use our cash loan calculator on our website to get a more detailed picture of the possible costs.
In order to process a credit application, we ask you to complete the credit application form. The credit application is necessary to check your creditworthiness.
The quickest way to get your loan is to apply online.
However, if you prefer to send us the application by post or fax, you can use the PDF version of the application download and print.
Yes, that is possible. If you would like to replace an existing loan with a new loan from us, we first need a copy of your current loan agreement.
We then take care of all the necessary steps for you: We check the conditions of your existing loan, calculate any early repayment penalties and draw up an optimised redemption offer for you.
Our aim is to offer you a seamless transition and improved conditions so that you can effectively reduce your financial burden.
No. We process your credit application absolutely discreetly and confidentially and are subject to banking secrecy and data protection laws just like the credit banks.
No, your employer will not be informed about your loan application. We attach great importance to discretion and confidentiality in the processing of your financial affairs.
However, if information from your employer is required as part of the credit check, we will inform you in advance. This means you always have full control over what information is shared.
As a rule, it is not mandatory to specify the intended use of your loan.
However, the financial institution may want to know the purpose of the loan, especially in the case of higher loan amounts. This helps the bank to better assess the risk and may also influence the conditions of the loan. We recommend being transparent when asked about the purpose of the loan to make the process easier and ensure the best possible conditions.
The amount you can take out as a loan is between a minimum of CHF 3,000 and a maximum of CHF 300,000.
However, the exact amount of credit that can be granted to you depends on your income and creditworthiness.
These factors help us to ensure that the loan amount corresponds to your financial possibilities and that the repayment risk is taken into account appropriately. We analyse your financial situation individually in order to make you the best possible offer.
With us, there are no additional costs for counselling or arranging a loan. Both our counselling and the entire credit check are completely free of charge for you.
It is important to us that you can find the right loan for you transparently and without hidden fees.
Please note, however, that borrowing usually incurs interest depending on your individual loan agreement. This interest is the main cost associated with the loan and should be taken into account in your financial planning.
We require the following documents to process your loan application:
- A fully completed online loan application
- A copy of a valid passport or identity card.
- For non-Swiss nationals, we also require a copy of the foreigner's identity card
- Copies of your last three payslips
- If you are married, we also need the same documents from your spouse.
In addition, many financial institutions have recently been requesting further documents:
- A copy of your current tenancy agreement
- The last health insurance statement. For married persons, we require these documents for the entire family
This additional information enables us to check all available options and make you the best possible loan offer.
You can send the required documents to us by post or fax, or send them by e-mail after scanning to info@best-finance.ch transmit.
Yes, prepayments on your loan are generally recommended. By paying instalments in advance, you can significantly reduce the total interest costs of your loan.
This results from the fact that the outstanding principal amount is reduced more quickly, which leads to less interest. In addition, early repayment offers you financial flexibility: should you experience financial difficulties at a later date, payments made in advance may allow you to temporarily suspend an instalment without immediate negative consequences for your credit status. This can be a valuable buffer, especially in uncertain times.
Yes, you can repay the outstanding balance of your loan in full at any time, even before the end of the agreed term.
If you decide to repay early, the bank will refund you the interest that has not yet accrued for the remaining term.
This can help you to pay less for your loan overall. Our service centre is available to help you make an early repayment and clarify all the details.
Our team will be happy to advise you and support you in cancelling your contract early to make the process as simple and advantageous as possible for you.
If you are temporarily unable to pay your loan instalments due to unforeseen events such as unemployment, illness, disability or an accident, please contact us immediately.
We understand that such situations are difficult and are prepared to work with you to find a fair and realistic solution.
We also offer you the option of taking out risk protection insurance for your loan. This insurance covers you in the event of incapacity to work or other risks that could affect your ability to pay.
Yes, it is usually possible to defer an instalment once. However, as the conditions for deferring instalments can vary from financial institution to financial institution, we strongly recommend that you contact us in advance. This allows us to examine your situation individually and discuss the best options for a possible deferral.
It is helpful if you state the exact reasons for your request for an instalment deferral. This can facilitate the processing and improve the chances of finding a favourable solution for you. Our aim is to find a solution that reduces your current financial burden without affecting your long-term creditworthiness.
Yes, it is usually possible to defer an instalment once. However, as the conditions for deferring instalments can vary from financial institution to financial institution, we strongly recommend that you contact us in advance. This allows us to examine your situation individually and discuss the best options for a possible deferral.
It is helpful if you state the exact reasons for your request for an instalment deferral. This can facilitate the processing and improve the chances of finding a favourable solution for you. Our aim is to find a solution that reduces your current financial burden without affecting your long-term creditworthiness.
It is helpful if you state the exact reasons for your request for an instalment deferral. This can facilitate the processing and improve the chances of finding a favourable solution for you. Our aim is to find a solution that reduces your current financial burden without affecting your long-term creditworthiness.
Inform us of your new data by e-mail or telephone.
a, as an existing customer you have the option of increasing your loan amount during the term. We prioritise requests from our existing customers and offer you special conditions. To apply for a loan increase, you can simply call us or submit an application directly online on our website. We will process and review your request immediately and get back to you as soon as possible.
Our aim is to offer you a flexible financing solution that adapts to your changing needs.
As a rule, your first loan instalment is due one month after the loan amount has been paid out. You should consult your loan agreement for specific details on payment dates and deadlines. There you will find all the relevant information on the payment terms that are tailored precisely to your individual loan. This clear structure helps you to plan your finances accordingly and ensure that you can make your payments on time.
To avoid unnecessary costs, we recommend that you pay your loan instalments via e-banking or direct debit. These payment methods are not only more efficient, but also help you to save on bank and postal charges.
By using electronic payment methods, you can ensure that your money is transferred quickly and directly, without any additional costs.
For further questions about our products and services, please contact our credit hotline at
Tel. 0848 000 100 (local rate)
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